BD Biosciences is fully committed to the success and satisfaction of its customers.

The BD FACSAria™ III cell sorter is backed by a world-class service and support organization with unmatched flow cytometry experience.

Since commercializing the first cell sorter in 1973, BD has been delivering flow cytometry systems that are even more powerful, dependable, and easy to use. This expertise is made available to BD FACSAria III customers through comprehensive training, applications and technical support, and expert field service.


Hands-on training is included with each BD FACSAria III cell sorter. In addition, training courses are held at BD training centers worldwide. BD flow cytometry courses combine theory and practice to provide participants with the skills and experience they need to take full advantage of the capabilities of the BD FACSAria III cell sorter.

Technical application support

BD Biosciences technical applications support specialists are available to provide field- or phone-based assistance and advice. Expert in a diverse array of topics, BD technical application specialists are well equipped to address customer needs in both instrument and applications support.

Field service

When instrument installation or service is required, a BD Biosciences Technical Field Service Engineer can be dispatched to the customer site. BD Biosciences field service engineers are located across the world. On-site service and maintenance agreements are available to provide long-term support for the BD FACSAria III.

Special Order Research Products

Instruments can be customized to meet customer requirements via the Special Order Research Products (SORP) programs.